We’re committed to making sure you are in love with your makanai.com purchase! If you’re not absolutely satisfied, simply return new or gently used items for a refund or an exchange within 30 days of receiving your order.
Shipping and Return
SHIPPING AND RETURNS
Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address. Your shipping address must be in the United States.
SHIPPING RATES & OPTIONS
Makanai only accepts orders that are billed and shipped to locations in the United States. Unfortunately, we are unable to ship to U.S. Territories, APO/FPO and International addresses, at this time. Please see below for our detailed outline of shipping options.
- Standard Service
- Most orders are delivered within 7-10 business days
- Orders destined to Hawaii and Alaska will be delivered within 7-10 business days by USPS(Priority)
- All orders will be charged a flat rate of $7.95
- FedEx Ground
- Most orders are delivered within 5-7 business days
- Orders destined to Hawaii and Alaska will be delivered within 7-10 business days.
- All orders will be charged a flat rate of $11.95
- FedEx 2 Day Shipping
- Most orders are delivered within 2 business days
- Orders destined to Hawaii and Alaska will be delivered within 3-4 business days.
- All orders will be charged a flat rate of $24.95
- Important
- We do our best to process orders within 24 hours of receiving.
- Orders placed over a holiday or during the weekend will be processed on the next business day.
- Orders are shipped Monday through Friday
- Shipping fees are nonrefundable
100% Satisfaction.Guaranteed.
Return & Exchanges
The process is easy! Just send us an email at wecare@makanaibeauty.com to get started.At Makanai, we want you to be absolutely thrilled about your experience with products.
If you are not satisfied with any products you purchased from Makanaibeauty.com, simply email us at makanaibeauty.com. We will immediately make arrangements for your return and you will be credited for the full refund of purchase price, less shipping and handling within 30 days of receipt.